Return Policy

Please note: We do not provide cash or credit card refunds.

We are a 'made to order' business, which means as soon as you place your order, we will get to work producing it for you and for that reason, exchanges are only accepted in the case of a damaged product.

In the case of a damaged product, you must contact us within 10 days of product delivery and provide a detailed description of the damaged product, accompanied by a relevant photo or video evidence that support your case.

The manufacturer will then evaluate the customer's damaged product information that was submitted, to see if they are eligible for a replacement product.

To find out more about this policy, you can contact us at kyrh.kreations@gmail.com.